Yen Hsieh Hsu
KEY SKILLS
Microsoft Office: Excel, Word, Powerpoint, Access
Google Suite: Docs, Sheets, Slides, Forms
HTML5, CSS, C#
Public Speaking
Event Planning
Languages: Spanish, English, Chinese-Mandarin
Adobe Creative Cloud: Photoshop, InDesign, Lightroom, Premiere
EDUCATION
University of Louisville
Anticipated Graduation: May 2023
BSBA, Computer Information Systems - BPM & Web Development
BS, Communications
(GPA 3.76)
Taiwan Adventist International School
August 2013-June 2017
High School Diploma
Student Association President (2014 - 2015)
Kendo Club President (2016 - 2017)
Basketball Team (2016 - 2017)
WORK EXPERIENCE
University of Louisville, Kentucky
August 2022-Present
College of Business IT Services Student Assistant
Assist with help desk phone calls, A/V equipment in classrooms, students in lab login assistance.
Ensuring all classrooms are in working order (projectors, transmitters, computers, etc.).
Set up and troubleshoot computers, monitors, sound, wireless connections, etc.
Software installation assistance.
Keeping the College of Business’s lab area clean and organized.
The Lalu Hotel, Nantou Taiwan
November 2016-November 2016
Banquet Server
Temporary position over weekends.
Set up the event space, collect and replace dinnerware, refill drinks, serve food to assigned tables, and clean up after the event.
Assam Tea Farm & Factory, Nantou Taiwan
October 2016-October 2016
Translator Intern
Micro-Internship conducted via high school.
The internship consisted of translating Chinese-Mandarin into English for foreign tourist
groups at the DIY studio/workshops in the tea factory.
Translated in Spanish for tourists that only understood Spanish, which
improved customers’ overall experience in the DIY studio and tea farm.
CERTIFICATION AND AWARDS
Office 2019: Microsoft Office Specialist: Excel Associate
December 2021
Issued by Microsoft
Credential ID I062-5869
Fundamentals of Media Relations
October 2021
Issued by Muck Rack
Credential ID cert_7zryf1lj
Dean's Scholar List
Spring 2022
Dean's List
Summer 2019, Spring 2020, Fall 2021